Prescription drug denial
Guidance for a denied prescription or prescription-drug coverage decision.
Nivellark · U.S. patient guides
Find guidance for your denial.
Choose the guide or tool that matches the care or service your health plan denied. These resources are for U.S. patients; the steps that apply can vary by coverage and plan.
Browse by situation
Appeal guides and tools
Start with the category closest to the denial notice you received.
Denied imaging
Use the checklist to organize an imaging appeal packet, or read answers to common questions.
Denied therapy
Find guidance for a denied therapy claim and related case-support information.
Mental-health or substance-use care denial
Review guidance for a denied mental-health or substance-use coverage decision.
Emergency-care denial
Read about appealing an emergency-care coverage decision.
More patient resources
General steps, terms, and support
Starting with a general denial
A broader overview of health-insurance appeal steps and terms.
Understanding a denial notice
Look up insurance and appeal terms used in a denial letter.
Finding outside assistance
Browse free appeal-support resources and check which may fit your coverage.
Read your denial notice for the appeal steps and deadlines that apply to your plan. Nivellark’s resources provide general information, not legal or medical advice or a coverage decision.